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City and County Services


  • Police, Fire and Rescue

    • We are in the Southwest Division of the Dallas Police Department:

      • Police Beat: 444

    • We reside in Fire District 6.


  • Water Utilities

    • Twice-Weekly Yard Watering Schedule

      • Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems is limited to no more than twice per week according to the MANDATORY schedule. No watering is allowed on Mondays, Tuesdays or Fridays and from April 1-October 31, watering is prohibited between 10 a.m. and 6 p.m. on the allowed watering days. Drip irrigation, soaker hoses and hand watering are allowed on any day and at any time.





  • Sanitation Services

    • The City of Dallas provides residents with a 96-gallon roll cart for automated garbage and recycling collection. Once per week, residential garbage and recycling is collected by Sanitation Services. Residents are responsible for keeping their carts clean and odor free by periodically rinsing them with a little detergent and a garden hose.

    • Please place your roll cart facing the point of collection and allow for 3 feet of space on the left and right side of the roll cart and 1 1/2 feet of space to the rear of the roll cart from any fence, gas meter, telephone pole, utility box, tree, shrub, additional collection container, or other potential obstruction.

    • Bagged garbage should be contained in the roll cart, there should be no bags on top of the roll cart or on the side of the roll cart. Your roll cart must be placed in the alley by 7am the morning of your collection day. Vehicles, objects, or overhanging tree limbs should not block the roll cart and it should be brought in no later than 8am on the day following collection day.

    • For Hampton Hills Neighborhood, our Garbage/Recycling pick up is on Tuesdays. Our Brush & Bulky Items pick up is the Second Monday of the Month. Please see the Calendar or Dallas Sanitation Services Website for specific dates.


  • Code Compliance

    • ​The mission of the Department of Code Compliance is to foster clean, healthy, safe, enriching communities while preventing physical blight from Dallas neighborhoods. Code Compliance enforces City Ordinances by inspecting both residential and commercial properties for violations that may​ threaten the general public’s safety.

    • Staff responds to service requests received online, via mobile app, and through the 3-1-1 call center. Additionally, officers initiate service requests proactively in order to resolve and eliminate violations of City code.

    • 311 is the City of Dallas' connection to city services. You can access most non-emergency services (such as graffiti, high weeds, litter, and garbage roll cart replacement) through 3-1-1. You may request a city service by completing an online request form, by using your iPhone or Android smartphone to access the Dallas 311 Mobile App, or by dialing 3-1-1 (or 214-670-3111).

    • Common Code Compliance that apply to Residents:

      • Pet Registration: Annual (yearly) registration is required for all dogs and cats over 4 months of age residing in Dallas. Registering your dogs and cats helps us better serve you by understanding the real number of animals around us, ensuring your pets are vaccinated and healthy, and assisting us with returning your pet to you should it ever be lost.  Registration Fees: $7 for spayed/neutered (sterilized) dogs and cats, $30 for intact (not surgically sterilized) dogs and cats, and free for up to 3 sterilized dogs and/or cats if the owner is over 65 years old. There is no discount for unsterilized pets.

      • Pet Limits: The City of Dallas has pet limits pertaining to the number of dogs and cats allowed in each home. There are no pet limits on other pets such as birds or fish.  If you live in a single-family home on less than ½ acre, the limit is 6 dogs and/or cats.  These limits do not include puppies or kittens under six (6) months of age or feral cats in a registered feral cat colony.

      • Barking Dogs: Contact 311. Provide the call taker with as much information as possible such as: location, date, time of the incident, and specific details. Regarding noise complaints, a letter is written to the owner and a copy to the complainant (the owner will not have your information). If the letter does not remedy the problem, the complainant is then advised to file a formal complaint with the Municipal Court. To file a formal complaint with the Municipal Court, the dog has to be recorded barking consecutively for fifteen (15) minutes or longer.

      • Tethering & Confinement: All animals, including cats, must be confined at all times. This means that any animal must be restrained at all times in a fenced yard, in an enclosed pen or structure, or by a hand-held leash if in the custody of the owner unless the cat(s) belong to a Trap, Neuter and Release program. Animals may only be tethered for a reasonable amount of time, not to exceed three (3) hours in a 24-hour period, or no longer than necessary for the owner to complete a temporary task that required the dog to be restrained. Dogs that are kept outdoors require an area that is at least 150 sq ft. for each dog six (6) months of age or older. The confining structure must be constructed with materials that will not allow the dog to escape, but still provide access to its doghouse, a building or shelter. The doghouse, building or shelter must provide protection from the elements, allow adequate room for movement and must be structurally sound.

      • Obstructions Alley/Sidewalk/Street: The occupant or owner is responsible for keeping the street, alley, sidewalk and public grounds clear of obstructions. This includes the trimming of trees, shrubbery and vines which may obstruct any vehicle traveling through an alley, or which may obstruct a sidewalk or street or other public grounds. Additionally, sidewalks must have a height clearance of 8 feet - streets and alleys must have 15 feet of overhead clearance. Take advantage of the City's Bulky Trash Program by trimming trees and shrubbery to coincide with your legal Bulky Trash Week.

      • High Weeds: Weeds or grass more than 12 inches high is a violation of the City Code. Failure to do so may result in a court citation and/or a bill for the City's mowing services.

      • Litter: Homeowners or tenants are responsible for keeping their lawns mowed, clipped mulched or cleared and the property free of litter (garbage, paper, cardboard, wood, glass, bedding, auto parts, appliances, limbs, etc.). The property must be maintained between the curb in front of the house (or if no curb then from the edge of the pavement) to the middle of the alley (or the back property line if there is no alley). Weeds or grass more than 12 inches high is a violation of the City Code. Failure to do so may result in a court citation and/or a bill for the City's mowing services.

      • Garage Sales: A Garage Sale Permit is required before conducting a garage sale. A garage sale permit can be purchased at any Dallas Public Library location. The permit fee is $0 for the 1st garage sale permit and $25 for the 2nd garage sale permit.  One sign is allowed upon the lot where the sale is taking place. Up to five signs are allowed at remote locations advertising the sale. Signs must be placed on private property (with permission of the property owner).  Signs placed on medians, public property or utility poles are illegal.


  • Dallas County Appraisal District

    • Dallas Central Appraisal District (DCAD) is responsible for appraising property for the purpose of ad valorem property tax assessment on behalf of the 61 local governing bodies in Dallas County . The appraisal district is a political subdivision of the State of Texas. Our duties include establishing and maintaining accurate property values for all real and business personal property. The Texas Property Tax Code is the primary source of law and guidance for the Texas property tax system.


Oak Cliff Community

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